Work at PaintnGo Tunbridge Wells

As a Paint room Assistant, you are the lifeblood of our creative studio. You'll be responsible for maintaining the heart of our operations: the painting experience itself. This role is perfect for a proactive and energetic person who loves to be amid the creative action. You'll ensure our space is always prepared, our paints are vibrant, and our guests have everything they need to unleash their imagination.
While your focus is on the paint room, you'll also be an integral part of our close-knit team, assisting with other customer-facing duties to provide a seamless and joyful experience for everyone who walks through our doors.

• Studio Preparation & Management: Prepare the painting walls for each session, ensuring they are clean and ready for a fresh start. You will also manage and organise the paint and tools, keeping them stocked and accessible.
• Event Support: Assist with the setup and delivery of our unique themed events and seasonal celebrations, ensuring the creative vision is brought to life and the experience runs smoothly for all participants.
  Customer Support: Assist customers in the painting area, offering guidance on techniques, helping with tools, and answering any questions they may have.
• Operational Excellence: Maintain a clean, safe, and organised paint room. This includes regular cleanup of the space and tools throughout the day and helping with end-of-day duties.
• Team Collaboration: Work alongside the entire PaintnGo team, offering support with front-of-house tasks like greeting customers, helping with check-ins, and assisting with party setup and breakdown as needed.
• Food & Beverage Service & Maintenance: Assist with the serving of drinks and snacks, clear and clean tables, and help with other duties connected to the smooth running of the café area when required.

1. Competitive hourly rate based on age and experience
2. Up to 4 positions available
3. 8-32hrs per week with morning, daytime and evening shifts
4. A fun, flexible, and supportive work environment.
5. The chance to be part of a brand-new, exciting local business.
6. Opportunities to grow and expand your role as we do.

1. Address: 53b Calverley Road, Tunbridge Wells
2. Expected start date: Week beginning 13th October for training
3. Venue opening 18th October
4. Line Manager: David & Abel
5. Open/Shift days: Thursday – Sunday

Please send your resume and a short cover letter outlining your experience and creative interests to david@paintngo.com and/or  abel@paintngo.com .

As the Cafe Manager, you are the operational heart of PaintnGo. You are responsible for ensuring the seamless, profitable, and high-quality operation of our integrated cafe, which is a vital component of the entire customer experience. This role requires a dynamic leader who can manage all aspects of a busy food and beverage service while contributing to the overall fun, creative atmosphere of the studio.

Your focus will be on leading the café team, maintaining impeccable standards of food hygiene and customer service, managing inventory, and supporting the smooth transition of service during our high-energy painting events. You will be instrumental in making the cafe a welcoming and efficient hub for all our guests.

• Operational Leadership: Oversee all day-to-day cafe operations, ensuring speed, efficiency, and a high standard of service during all shifts.
• Team Management: Recruit, train, schedule, and lead the cafe staff, fostering a positive, motivated, and customer-focused team culture.
• Financial Management: Manage cafe budgets, monitor daily revenue and expenses, handle cash management (including cashing up and banking), and actively work to meet profit targets.
• Food & Beverage (F&B) Standards: Maintain strict adherence to all food safety, health, and hygiene regulations. Manage the quality, presentation, and consistency of all F&B offerings (coffee, snacks, etc.).
• Inventory & Ordering: Efficiently manage all F&B stock, place orders with suppliers, process deliveries, and conduct regular stocktakes to minimise waste.
• Customer Experience: Ensure the cafe area is clean, welcoming, and well-maintained at all times. Promptly and professionally resolve any complex customer queries or complaints.
• Event Integration: Work closely with the Events Team/Artists to ensure the café service seamlessly supports scheduled 'PaintnGo' sessions and private party bookings.
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• A proven leader with 2+ years of experience in a Café Manager or Supervisor role.
• A passionate and energetic individual with a deep understanding of hospitality and customer service.
• Strong business acumen with experience in managing budgets, controlling stock, and driving sales.
• Excellent communication and interpersonal skills—you must be comfortable directing staff, liaising with suppliers, and engaging with customers.
• A natural problem-solver who can thrive in a fast-paced, high-pressure environment while maintaining a calm and positive attitude.
• A solid understanding of food safety and hygiene regulations is essential.
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• Competitive salary commensurate with experience.
• A full-time, permanent position with opportunities for professional growth.
• A fun, flexible, and supportive work environment at the intersection of hospitality and creative arts.
• The chance to be a key leader in a brand-new, exciting local business.

• Address: 53b Calverley Road, Tunbridge Wells
• Expected Start Date: Week beginning 10^th Nov for training
• Venue Opening: November 2025. Cafe will open fully in January 2026
• Open Days: Thursday – Sunday (Flexibility to work evenings and weekends is essential)
• Line Manager: David & Abel

Please send your resume and a short cover letter outlining your management experience and creative interests to david@paintngo.com and abel@paintngo.com.